Privacy Policy
Rima Overseas respects the privacy of its customers and is committed to handling personal information responsibly and securely.
- We may collect personal information such as name,
contact details, date of birth, passport information, travel details, financial information where required, and other documents necessary to provide the services requested by the customer. - Personal information may be used for legitimate business purposes including domestic and international travel arrangements, tourist visas, business visas, forex assistance, travel insurance, accommodation, transportation, and other services requested by the customer.
- Where necessary to arrange or complete a requested service, relevant customer information may be provided to the appropriate airlines, hotels, insurance companies, financial institutions, embassies, consulates, visa application centres, government authorities, or other entities involved in completing the requested booking, transaction, or application.
- Rima Overseas does not sell or rent customers’ personal information to third parties for unrelated marketing purposes.
- Reasonable measures are taken to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.
- Customers are responsible for ensuring that all information and documents provided to Rima Overseas are accurate, complete, and up to date.
- Personal information will be retained only for as long as reasonably necessary to provide the requested services, maintain business records, resolve disputes, and comply with applicable legal, tax, or regulatory requirements. . Customers may contact Rima Overseas through its official communication channels for privacy-related queries or requests concerning their personal information, subject to applicable legal and record-retention requirements.
- By using the Rima Overseas website or engaging our services, customers acknowledge the collection and use of their information in accordance with this Privacy Policy.
- Note: Visa related applications are subject to the requirements and decisions of the respective embassies, consulates, immigration authorities, and other competent government
authorities.