Cancellation & Refund Policy

We understand that plans can change, and we want the cancellation and refund process to be as clear as possible. How to Cancel
All cancellation requests must be submitted in writing through our official email or WhatsApp number, so we have a clear record and can act on it promptly.

Refund Eligibility

Cancellation charges and refund eligibility depend on the airline, hotel, or service provider’s own terms and conditions, since these are set independently by each provider and vary by booking. Certain bookings, promotional fares, and travel services may be partially or fully non-refundable – where this applies, we’ll always communicate it clearly at the time of booking, before you pay. Where a refund is due, it will be processed once we receive the corresponding amount back from the provider, after any applicable cancellation charges or deductions.

Visa Applications

Visa approval or rejection is decided solely by the concerned Embassy, Consulate, or immigration authority we have no influence over their final decision and cannot guarantee approval. We prepare and support your application to the best of our ability, but Embassy/Consulate fees and official processing charges, once paid, are non-refundable in the event of a visa refusal, except where the authority itself allows otherwise.

No-Shows & Unused Services

Refunds are not ordinarily available for no-shows or services you choose not to use, unless the provider’s policy permits it.

Your Acknowledgement

By confirming a booking with us, you acknowledge and accept these cancellation and refund conditions.

If you’re ever unsure how this applies to your specific booking, reach out – we’re happy to explain it clearly before you confirm.