Booking & Payment Policy

We want every booking with us to be simple, transparent and stress-free. Here’s how our payment and booking process works.

Payments

All bookings are confirmed on a full advance-payment basis. We don’t offer credit or installment facilities — the applicable amount is paid in full before we begin processing your booking. For payments up to 1,00,000, UPI or bank transfer is preferred; for payments above ₹1,00,000, including for higher-value bookings, we recommend NEFT/RTGS to our official business account. A proper invoice will be shared for every payment received, with GST and other applicable taxes included as per prevailing law.

Quotations & Confirmation

Quotations and itineraries are based on availability and pricing at the time of sharing, and are not treated as confirmed until full payment is received. Prices may change if not booked promptly, so we always recommend confirming early to lock in your rates.

Cancellations & Refunds

Once a booking is confirmed, cancellations and refunds follow the airline, hotel or service provider’s own terms and conditions, since these are set independently by each provider. Any part of your booking marked as non-refundable at the time of confirmation will remain non-refundable. Where a refund is possible, applicable cancellation charges and deductions will be shared with you clearly before processing.

Before You Pay

We encourage you to review your quotation, itinerary, traveller details, inclusions, exclusions and cancellation terms carefully before making payment. Once payment is made, it will be considered as your acceptance of the quotation and these booking terms.
If anything is unclear, please contact Rima Overseas before confirming your booking. We’ll be happy to assist you.